Order processing

Your order is prepared and packed before dispatch. During busy periods, processing can take slightly longer.

Shipping timeline

Transit time depends on your country and local courier operations. Delays can happen during holidays or peak season.

Tracking updates

You’ll receive tracking when available. If you don’t see it, check spam/junk and reach out—our team can resend it quickly.

Customs & local fees

International orders may be reviewed by customs. Any duties/taxes are set by local authorities (when applicable).

Quick FAQ

• Tracking not moving? Some routes update only after the parcel arrives in your destination area.
• Address mistake? Message support immediately with your order number (changes are time-sensitive).
• Need help? Contact us and we’ll guide you step-by-step.